frequently asked questions

Questions, please! Hopefully our list below answers your questions. If not, then feel free to give us a call at 1.800.BERINGS, email or message us using our live chat.

Ordering

We accept Mastercard, Visa, American Express, Discover and Bering’s Gift Cards. Please be sure to enter your billing information, including phone number, as it appears on your charge account records to avoid delays in processing.

Shipping & Returns

We process orders Monday through Friday 9am to 5pm. Please allow 1 to 2 business days for order processing before your package is shipped. Standard delivery is 7 to 10 business days. Express delivery is 2 to 3 business days. If the item is not in stock we will contact you and let you know how long the estimated time of arrival will be.

Go to My Bering’s and check your order status. If it has been shipped, you can track your order with the tracking number.

Call us at 1-800-BERINGS or email and we’ll be happy to help.

We do not charge tax on items being shipped outside of Texas.

We accept Mastercard, Visa, American Express, Discover and Bering’s Gift Cards. Please be sure to enter your billing information, including phone number, as it appears on your charge account records to avoid delays in processing.

All transactions completed over the Internet with Berings.com are conducted on our SSL secure server. This means that any information you send is encrypted so that only Bering’s can read it.

In order to receive a free tenth pound of coffee, your tenth pound must be of equal value than the previous 9 pounds. If the tenth pound is different than the previous nine, a new “card” is created. Don’t worry! You haven’t lost any claims and you can still claim your free tenth pound when you purchase another that is of equal value than the previous nine.

We accept walk-in applications Monday through Friday 9am to 4pm. You can fax your resume to 713-787-1333 or contact our HR department at 1-800-237-4647 . We are an EEOC employer.

Items purchased on our site may be returned to either Bering’s Hardware locations or mailed to:
Bering’s
Attention Internet Department
6102 Westheimer
Houston, Texas 77057

Please enclose your name, address, phone number, and order number as well as the reason for the return so that we can replace the item or credit your account. Please read our Return Policy for full details.

That is up to you. We let you choose the carrier and how soon you would like to receive it. We offer FedEx and UPS.

Gift Cards

A bridal gift card is often sent to registered brides in lieu of merchandise when the item is either out of stock or not a stocked item. Brides are happy to receive these and it is often noted on their registry.

Yes, we do! They are for sale on our website and in our store locations in any denomination.

They are easy to use in either Bering’s location or Berings.com

Go to our online gift card tool and check your balance or ask an associate to check it at the store.

Please call us at 1-800-BERINGS and we may be able to help.

General Information

Bering’s Westheimer
1-800-BERINGS
6102 Westheimer
Houston, Texas 77057

Bering’s Bissonnet
713-665-0500
3900 Bissonnet
Houston, Texas 77005

still have a question? need help with your order?

1-800-237-4647

MON-SAT 9 A.M. – 6 P.M.

SUNDAY 11 A.M. – 5 P.M.

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