shipping & returns

Shipping and Order Processing

When ordering items from Berings.com, customers can expect their purchases to be shipped via UPS, USPS and FEDEX, or Bering’s own local delivery service.

The shipping costs are determined at the checkout stage, once the billing and shipping details have been provided. It’s important to note that a valid street address is necessary to ensure delivery. Orders are shipped using standard ground transportation, which typically takes between 2 to 10 business days, excluding the **processing time of approximately 3-5 business days. Processing time does not include the day of purchase. Please be aware that the business days for shipping and processing are Monday through Friday, not including holidays, and at present, express shipping options are not available online. The estimated time does not include personalized or gift-wrapped items. Please allow additional time of 1 day for these items.

Currently, Bering’s does not offer shipping to Hawaii or Alaska.

Shipping is currently unavailable for P.O. Box and APO/FPO addresses. If you try to go around this limitation by entering a USPS address for shipping, we are not liable for any lost or miss delivered packages.

Gift cards are dispatched via UPS/FedEx and are not eligible for mailing (USPS). They are considered equivalent to cash and require insurance via trackable methods.

Do you have a question regarding your registry purchase and how it was processed? Please visit our Frequently Asked Questions page or click the link below.

Frequently Asked Questions | Berings

Return Policy

We hope you love your purchase! If you need to make a return or exchange, please review our guidelines below:

Returns/exchanges with sales receipt are accepted within 30 days of purchase on qualified items. Return/exchanges for Bridal & Baby Registries are accepted within 90 days of delivery date. All items must have tags attached and be in their original condition.

Returns will be refunded to original form of payment or store credit.

Extended Holiday Return Policy

Items purchased online or in stores between October 15th and December 24th may be returned through January 15th the following year or 30 days from delivery date. Store Credit may be issued to items that are non-seasonal.

Online Purchases

Merchandise must be returned within thirty (30) calendar days of delivery and should be in its original, unused condition. It must also be accompanied by a copy of the Order Confirmation email and noted the reason for the return. Or you can include a note paper with your order number written if you are not able to include a copy of the Order Confirmation email.

If you would like to return your online order in-store, please provide your order number to the cashier with the merchandise. They will then call the Online Orders department who will process your refund to the original form of payment or store credit. An email confirming the refund will be sent shortly after the call.

If you opt to mail it back, please be aware that postage costs will be your responsibility. For your peace of mind, we suggest using a method that allows tracking.

Address package to:
Bering’s
**Internet Department
6102 Westheimer
Houston, Texas 77057

**Please direct returns as follows: Internet Department for online orders, Registry Department for registry returns, or the respective department for phone orders/in-store purchases, such as Housewares, Gift Shop, Hardware, Plumbing, Electrical, Stationery, Lawn & Garden, Baby Department, Men’s Department, or Women’s Department.

Shipping/handling and gift wrap charges are non-refundable.

Once approved, your refund will be processed, and a refund will automatically be applied to your account in the same method as the original payment. Please allow up to two billing cycles for the credit to appear on your statement.

Failure to collect an In-Store Pickup order within 14 days will lead to the order being cancelled and refunded. * Please visit our Store Pick up Policy page for more information.

If your package is returned due to failure to pick up or undeliverable address, the shipping charge will not be refunded and the cost of shipping back to us will be deducted from your total purchase. If you wish to cancel your order after tracking has been issued, and the package is in transit, the shipping charge will not be refunded and the cost of recalling the package will be deducted from your total purchase. Delivery notes entered in the “Customer Note” field at checkout are not guaranteed to be followed when Flat Rate Shipping is selected. Unfortunately, UPS, USPS and FEDEX does not allow special instructions, and we cannot confirm that any notes provided will be honored.

Non-Returnable Merchandise

The following items cannot be returned or exchanged:

• Final-Sale, Discontinued & Special-Order items
• Customized/Monogrammed/Personalized items
• Food & drinks (Gourmet Department)
• Apparel that has been washed or worn
• Merchandise with removed tags or not in original packaging
• Seasonal merchandise
• Gift Cards
• Service Fees (ex. shipping, engraving, printing, monogramming, gift wrapping)

For Health & Safety, we do not accept returns/exchanges on opened hygiene products or intimates.

The following Brands cannot be returned:

• Ankarsrum
• Vita-Mix
• Miele

Contact Customer Service

For damaged or defective items, please reach out to customer service within 30 days of receipt. Ensure you have the following details available from your confirmation email: the order number, your email address, and your phone number.