shipping & returns
Items ordered through Berings.com are shipped UPS or USPS. A street address is required for delivery. Merchandise will be delivered standard ground transportation, which takes 7-10 business days. We do not offer express shipping online at this time. Processing time for in stock items is approximately 2 business days. Business days are Monday through Friday, excluding holidays. Delivery times do not include processing time.
At this time Bering’s only ships merchandise to the U.S.. Additional charges will be applied to merchandise shipped to Alaska and Hawaii.
Currently shipping is not available for P.O. Box and APO/FPO addresses.
Gift Cards are shipped UPS and FedEx because they can not be mailed. They are treated as cash and must be insured.
Bering’s does not ship alcohol based products via Express Delivery or to military facilities. Please select Regular Delivery for the shipment of these items.
We trust you will be satisfied with your Bering’s purchase. However, should you decide the merchandise is not satisfactory, Bering’s return policy is stated below:
The merchandise may be mailed back to us, or returned in person to either Bering’s location. Please note that if you choose to mail the merchandise back, you will be responsible for the postage. We recommend that you insure the package and ship via a traceable method. No refunds are given on shipping and handling charges. Personalized items cannot be returned.
Address package to:
Attention Internet Department
Houston, Texas 77057
Bering’s will issue a refund in the form and amount of the original tender paid (including sales tax) or Bering’s will issue a Bering’s Gift Card in the amount returned, when each of the following conditions has been met:
The merchandise must be returned within sixty (60) calendar days of purchase; and the merchandise must be in its original, unused condition unless there is a manufacturer’s defect; and the merchandise must be accompanied by either the original Bering’s Receipt, or a note including the Order Confirmation number, your name, address, your preference of exchange or refund, and the reason for your return.
Call Customer Service
Please contact customer service for damaged or defective items within 30 days after the item has been received. Have this information handy from your confirmation email containing: Order number, your email address and your phone number.